The Southbank Bar - Trent Bridge

Our Policies


Privacy policy


The Southbank Bar - Trent Bridge ("us", "we" or "our") is committed to respecting your privacy and to complying with applicable data protection and privacy laws.


You can visit our website without disclosing any personally identifiable information about yourself (although please note that we may use cookies and collect other non-personally identifiable information about your browsing activity - see below for more information on our cookie policy).


If you do submit personal information by completing a web form, for example, you can be assured that we will use your personal information only to support your continuing relationship with The Southbank Bar - Trent Bridge.


We have provided this Privacy Policy statement to help you understand how we collect, use and protect your information when you visit our website and when you generally use our services.


We wish to help you make informed decisions, so please take a few moments to read the sections below and learn how we may use your personal information.



Personal information collection


We endeavour to collect and use your personal information only with your knowledge and consent and typically when you use our services, make customer enquiries, register for information or other services, request information, submit a job application or when you respond to communications from us.


The type of personal information we may collect could include, for example, your name and postal address, date of birth, telephone number, email address, and credit/debit card information.


If you choose to provide us with personal information it will be used in support of the intended purposes stated at the time at which it was collected, and subject to any preferences indicated by you.



Non-personal identifying information


We may also collect non-personally identifying information about your visit to our website based on your browsing activities. This information may include the pages you browse and the services viewed for example. This helps us to better manage and develop our site, to provide you with a more enjoyable, customised service and experience in the future, and to help us develop and deliver better services tailored to your individual interests and needs.


From time to time, if you consented accordingly we may also store and use your information to contact you for market research and marketing purposes. We may contact you by email, phone or mail.



How will we use your information?


We may use your information for a number of purposes which may include; managing and administering your account, delivering services, information requested by you, responding to complaints or account enquiries, administering debt recoveries, verifying your identity when required.


We may also contact you with information about new developments, products, services and special offers by post, telephone and automated means such as email (subject to any preferences expressed by you).


If you have consented to receive details of services and updates you can contact us at any time to have your details removed from our list, to update your information or to otherwise tell us how you would like to receive information about our and/or third party products and services.


To update your marketing preferences please contact us.



When will we disclose your information to others?


We may only disclose information about you and contact details in the event that we undergo re-organisation or are sold to a third party, in which case you agree that any personal information we hold about you may be transferred to that re-organised entity or third party for the purposes and subject to the terms of this Privacy Policy Statement.


Please note that The Southbank Bar - Trent Bridge does not sell or pass your personal information to third parties (other than as set out in the paragraph above) unless you have given us permission or unless it is strictly necessary to deliver the services used by you.


For example, we may disclose your data to a credit card company to validate your credit card details and obtain payment.


The Southbank Bar - Trent Bridge may also be obliged to disclose your personal information to meet any legal or regulatory requirements (for example to comply with a court order) or obligations in accordance with applicable law.



Careers information


In submitting a job application you should be aware we may contact you to discuss if there are other opportunities or provide you with recommended jobs or contact you for other jobs you may be interested in. You can change your mind and withdraw such consent at any time.



How long do we keep your information for?


To make sure we meet our legal data protection and privacy obligations, we only hold on to your information for as long as we actually need it for the purposes we acquired it for in the first place.


In most cases, this means we will keep your information for as long as you continue to use our services, and for a reasonable period of time afterwards if you stop doing so, to see if we can persuade you to come back to us. After that we will delete it other than where we lawfully can keep any data for audit or legal reasons.


We shall keep data on our prospect database for not longer than 3 years from receipt subject to an individual’s right to unsubscribe or be forgotten at any time.



Access to your information


You can contact us at any time to obtain details of the personal information we may hold about you.


Please tell us your name and address. We would also be grateful if could provide brief details of what information you want a copy of (this helps us to more readily locate your data).


We will take all reasonable steps to confirm your identity before providing you with details of any personal information we may hold about you.



Information security


The Southbank Bar - Trent Bridge recognises that its customers are increasingly concerned about how companies protect personal information from misuse and abuse and about privacy in general. The Southbank Bar - Trent Bridge is constantly reviewing and enhancing its technical, physical and managerial procedures and rules to protect your personal data from unauthorised access, accidental loss and/or destruction. For example, our website is covered by HTTPS.


Please be aware that communications over the Internet, such as emails, are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered - this is the nature of the Internet. The Southbank Bar - Trent Bridge cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.



Privacy support


The Southbank Bar - Trent Bridge reserves the right to amend or modify this Privacy Policy statement at any time and in response to changes in applicable data protection and privacy legislation.


If we decide to change our Privacy Policy, we will post the changes on our website so you know what information we collect and how we use it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will tell you. You will have a choice as to whether or not we are able to use your information in this different manner.


If you have an enquiry about our Privacy Policy or practices, please contact us.



Monitoring and or recording of communications


Monitoring or recording of your calls, emails, text messages and other communications may take place in accordance with UK law, and in particular for business purposes, such as for quality control and training, to prevent unauthorised use of our website, to ensure effective systems operation and in order to prevent or detect crime.



Cookie policy


The Southbank Bar - Trent Bridge ("Us", "We" or "Our") uses cookie technology ("Cookies") on this web site (the "Site") for the reasons set out below.


Our registration section collects information from you when you first register on the Site and stores it safely. In order to access and view personal details, you will be required to enter your email address and password.


Our registration system uses Cookies to help Our servers identify your computer each time that you re-visit Our Site. Cookies are small text files that get stored on your PC when you access the Site. They store information that you have previously inputted when visiting the Site, such as your password. The use of Cookies does not give Us access to the rest of your computer and We do not use Cookies to collect personally identifying information about you. We only use Cookies to tailor your experience of the Site and to make your use of it as enjoyable as possible.


Should you object to Our use of Cookies, most web browsers can be reconfigured in order to alert you to their presence and allow you to disable them. Please refer to the help function of your web browser in order to learn how to do this. However, should you decide to disable Our Cookies, you may not be able to access certain facilities or services on this Site. Again, you may be required to re-type information you have previously submitted when visiting certain areas of the Site.


In order to further ensure your online experience with The Southbank Bar - Trent Bridge is as enjoyable as possible, We work to ensure that We only present you with information and content that your hardware can handle. We do this by checking to see what software, plug-ins and connection settings you have.


If you have any questions, please contact us.


Latest Tweets

RT @jez_prince: Catch me playing alongside a fantastic live bank tonight exclusively @SouthbankBarWB 10-2am
4 days ago

RT @Forza_Garibaldi: A reminder that well be meeting at @SouthbankBarWB before boarding tomorrow. They will open at 9am and will be servin
21 Sep 2018

It was @SouthbankNottm but we heard it was a great night! https://t.co/KgsC7pZwLx
20 Sep 2018

@cabontarget @stratfordhaven @stevewillans41
15 Sep 2018

RT @AGKM59: In here for the first time in ages. Gotta say that @SouthbankBarWB looks fantastic, clean, smart and classy, just wish I was li
2 Sep 2018

@wagginnwalkin1 @emconcouk This was actually at @SouthbankNottm but looks a great night!
31 Aug 2018

RT @VisitNotts: Nottingham is proud to host Stage 7 of the @TourofBritain, with competitors racing the length of the county on Saturday 8th
31 Aug 2018

All the best to @JoeWorrall5 and good luck to our latest sponsored player @michaelhefele for the rest of the season https://t.co/KtyBbWYvb3
31 Aug 2018

RT @CharlieSlater15: Thanks to the @SouthbankBarWB for having @sportchippers and me this evening! The food was smelling goooood!!! Apprecia
25 Aug 2018

RT @jez_prince: Bank holiday weekend and catch me at @SouthbankBarWB tonight DJing 10-2am
25 Aug 2018

Coming up this week

Today 17/10

Special Event

Endless Wings & Ribs (5pm)Join us from 5pm every Wednesday and enjoy endless wings or ribs at Smiffy's Smoke Shack. Enjoy as many wings as you can manage with your choice of sauce for £9.99 per person or BBQ baby back ribs for £14.99 per person. Call us on 0115 9455541 to book your booth today!


Tomorrow 18/10

Special Event

Student Night at Smiffy's (5pm)Student's can enjoy a rather lovely 15

 

off the main menu at Smiffy's Smoke Shack every Thursday from 5pm. Valid NUS card is required.


Friday 19/10

Live Sport

 Sheff Wed vs Middlesbrough (7:45pm)English Championship


Entertainment

Live Music From Kris Ward and The Shakes Duo (6:30pm)


Special Event

Friday Night Acoustic Sessions (6:30pm)Friday Night Sessions are back! With live acoustic starting at 6:30pm and then a live band another at 9pm. 2-4-1 Cocktails all night long Smiffy's Smoke Shack food served until 9pm Come on down, have a dance, food and a drink to get your weekend started.


Saturday 20/10

Live Sport

 Chelsea vs Man Utd (12:30pm)English Premier League

 

 Huddersfield vs Liverpool (5:30pm)English Premier League

 

 Derby vs Sheff Utd (5:30pm)English Championship


Entertainment

Live Music From Boogie Street (11pm)Boogie Street are a 4 piece, female fronted band with an extensive repertoire, playing a great mix of popular covers, including the latest chart hits and a selection of all time classics to get your audience on the dance floor! They use Top Quality Backing Tracks to give a fuller, more authentic sound to their live performances.


Special Event

Saturday Night Live (10pm)Saturday Night Live! Live bands from 11pm accompanied by our resident DJ's from 10pm A variety of different acts each week who bring non-stop excitement to the night - grab your partner or friends, your dancing shoes and head on down to Southbank to start your weekend the right way. 2-4-1 Cocktails all night long as well as other drinks deals....


Sunday 21/10

Live Sport

 Hamilton vs Rangers (1:30pm)Scottish Premiership

 

 Cardiff Blues vs Glasgow Warriors (3:15pm)European Champions Cup

 

 Everton vs C Palace (4pm)English Premier League

 

 Mgladbach vs Mainz (5pm)German Division 1

 

Minnesota Vikings @ New York Jets (6pm)NFL

 

United States Grand Prix - Race (7:10pm)F1

 

 Nice vs Marseille (8pm)French Division 1


Special Event

BBQ Weekenders (12pm)Your favorite kings of BBQ from Smiffy's Smoke Shack have the perfect way for you to enjoy yourselves at the end of a busy week with their new BBQ Weekenders! Join us every Saturday and Sunday (weather permitting) in West Bridgford's largest beer garden over looking the idyllic River Trent and enjoy the sun all the way until sunset with our West facing sun terrace. 2-4-1 Cocktails all day every day, table service, range or cask, craft and continental lagers plus the best authentic Southern American BBQ in Nottingham. The weekend starts here!


next Monday 22/10

Live Sport

 Duisburg vs St Pauli (7:30pm)German Division 2

 

 Arsenal vs Leicester (8pm)English Premier League


next Tuesday 23/10

Live Sport

 AEK Athens vs Bayern Munich (5:55pm)UEFA Champions League

 

 Young Boys vs Valencia (5:55pm)UEFA Champions League

 

 Millwall vs Wigan (7:45pm)English Championship

 

 Sheff Utd vs Stoke (7:45pm)English Championship

 

 Norwich vs Aston Villa (7:45pm)English Championship

 

 QPR vs Sheff Wed (7:45pm)English Championship

 

 Man Utd vs Juventus (8pm)UEFA Champions League

 

 Shakhtar vs Man City (8pm)UEFA Champions League

 

 Roma vs CSKA Moscow (8pm)UEFA Champions League

 

 Real Madrid vs Plzen (8pm)UEFA Champions League


Special Event

Smiffy's Burger Night & Challenge (5pm)Tuesday's is Burger night with Smiffy's Smoke Shack here at The Southbank Bar. Authentic Southern American style BBQ Meat Patties cooked on the ceramic charcoal BBQ egg with your choice of toppings. Take the burger challenge (please book in advance) and earn yourself a place in the hall of fame plus your dinner for FREE - please ask for details. Call us on 0115 9455541


Special Offers

Welcome drink - Have a beer on us!!

Thanks for registering- this voucher entitles you to a pint of either Cask Ale, Carling or Strongbow....on us!

THIS IS ONLY FOR NEW REGISTRATIONS

Join our VIP list







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